Support & Help

Yes. Download your region first and offline maps, turn-by-turn navigation, ride recording, weather (last fetched), points of interest and pre-ride checklists all run with the radio off — even in airplane mode. (Crash-detection SOS and live crew tracking still need a signal to reach your contacts or emergency services.) Your phone's local database is the source of truth; the cloud only catches up when you reconnect.

Google Maps offline areas expire, drop full turn-by-turn in remote regions and have no motorcycle features. Apex Rider caches the whole tour onto the phone — every map tile, cue, weather snapshot and place to fuel or sleep — and adds motorcycle-specific tools: T-CLOCS pre-ride checks, fuel economy, maintenance by distance and crash-detection SOS.

Yes. Crash detection watches for an impact and starts a 30-second countdown; if you don't cancel it, it triggers an SOS, texts your live location to your contacts and dials the correct local emergency number. Crash detection and SOS are best-effort aids — not a replacement for emergency services or a satellite messenger. Always carry appropriate backup for remote travel.

Yes. Import any GPX or FIT track as a route, and export any recorded ride to GPX or FIT for Garmin, Strava and the rest.

No. You can plan, navigate, record, run the safety tools and use your garage fully signed out. An account only unlocks the community layer — clubs, riders, group rides, kudos and cross-device sync.

Low-power recording widens the GPS cadence so it lasts a full touring day on one charge, and background recording keeps going with the screen off. Incremental recording writes the track as you ride, so even if the phone dies your ride is still there.

Yes. The multi-stop route planner splits a tour into days with distance, climb and ETA, and the offline local guide pins fuel, food, water, viewpoints, mechanics and stays along your route — available with no signal.

Live location sharing is always opt-in, time-boxed and revocable — you choose who sees you and for how long. A privacy zone hides your home and start point, and sensitive data like location history and emergency contacts is encrypted in transit and at rest.

Apex Rider is built for motorcycle touring of every kind — adventure/ADV, touring, naked, sport and cruiser — with T-CLOCS checks, fuel economy, maintenance by distance and a multi-bike garage. It is not designed for bicycles.

Yes — it works anywhere you download a region first. Apex Rider is built specifically for the kind of remote, high-mountain touring where the map app goes blank: switchbacks above the tree line and passes with no bars for a hundred kilometres.

Apex Rider is in pre-launch. iOS and Android are coming soon — join the early-access waitlist and we'll ping you the moment it opens.